It sounds like it is not getting enough light. Repotting once per year after blooms have dropped is a good thing. Use a high quality bark mix for orchids or high quality sphagnum moss. If the flower spike dried out you did exactly the right thing by removing it. So try more light without direct sun and be sure to water only if the mix is dry. No wet feet for most orchids. Good luck
Some orchids mainly or totally rely on self-pollination, especially in colder regions where pollinators are particularly rare. The caudicles may dry up if the flower has not been visited by any pollinator, and the pollinia then fall directly on the stigma. Otherwise, the anther may rotate and then enter the stigma cavity of the flower (as in Holcoglossum amesianum).
Once you develop more than a passing interest in orchids, you will quickly notice how diverse this exotic plant family is. Encompassing genera that yield both the vanilla you love to bake with and fragrances you love to wear, each flower has unique characteristics and care requirements. Compare your plants to some of the most commonly cultivated orchids to help you determine what type of orchid you are growing.